What should I expect on delivery day with professional Austin movers?

You may be moving across the city or into another country. You’ve been awaiting the day that your stuff will be finally delivered to your new home by full-service movers in Austin. Yet, despite everything, you still feel jittery about this big day. Whether the movers will arrive on time, or if they’ll handle your belongings with care,. If they can deliver them safely to your new home, or if there will be any hidden costs or additional fees, and so on. What should you expect on delivery day?

Yes, this is part of the moving process, but you should trust your professional moving company to help take the stress out of your move. Professional movers know what they are doing and will perform your relocation as safely and efficiently as possible. So, relax – the move will go according to plan.

What happens on delivery day?

When your possessions arrive at your new home, the movers will unload your belongings and put them in the location that you had planned. Check your things against the inventory list and ensure that nothing is lost or damaged.

When you have decided where everything should go, they will carry your belongings to the rooms where they belong. They are trained with shifting big weights with care to avoid damaging your walls, flooring, and other furniture.

But because too many homeowners are clueless about what to do when an Austin mover arrives, here are the best tips to get you ready with the moving companies in Austin.

What you need to do on delivery day

Inform your neighbors about your delivery day schedule

This is especially important if you are moving into a busy neighborhood with narrow streets, making it difficult for everyone to get around. If your neighbors know where you are moving ahead of time they can plan accordingly for the move and make sure their children stay inside or cross the street at certain times.

By letting them know where you will be moving, you’re making the move stress-free for everyone involved, especially when the Austin moving company arrives.

Contact the moving company if there’s an emergency

Call the moving services as soon as there’s an issue with you, or if there are changes in your schedule so they can adjust their moving services and delivery accordingly.

 Take hold of your Bill of Lading

Clear corridors, hallways, and doorways

Remove anything such as furniture that will block spaces during moving day. This will also prevent accidents when you and the moving crew move around to do the heavy lifting of your stuff.

Pay the moving crew driver before goods are unloaded

If you have a written agreement that allows you to pay later, you can pay when the goods are unloaded after inspecting them. But if you do not have an agreement, you must either pay on delivery of the goods or give the moving crew driver a letter addressed to the trucking company or its agent telling them where and when you will pay for unloading.

Before moving day, make sure that the agreement is in writing. Most Austin moving companies won’t unload your items until there’s a clear consensus between you and the mover.

If the moving crew is not paid for their work, they may refuse to unload your items or hold onto them until receiving the payment.

Mark off each package on your inventory list as each item is moved in by your reliable moving company

Although it rarely happens, you’ll never know what might slip past the moving crew during delivery day. On your inventory list, make sure to note every single scratch or dent on the boxes, along with how it happened during the moving services. Make sure that you get a copy of your signed inventory sheet.

Check the condition of the furniture and appliances together

Join your friendly movers when checking out each item before they set it down into the new house. This is especially important if there is something valuable or irreplaceable in any of the boxes.

It serves as proof when you file a complaint. However, moving companies will always take full responsibility for any damage to any of your belongings committed on their part during the moving process.

Pay attention to valuable items

If you have anything of very high value, such as silver, works of art, etc., unpack these items immediately and check for concealed damage. You have the right to contact their office to complain if there are any damages as a result of them not taking care of your things.

Tip: Ask about if they have storage solutions to accommodate your things that require a controlled facility.

Ask for the final Statement of Services

When it’s a long-distance move, your movers in Austin will issue you this document on delivery day. This statement lists the actual weight of goods and service charges for customers.

Conduct a walk-through before your moving guys leave

If you fail to do a walk-through before your crew leaves, then it will be stressful and even impossible to file a damage claim after the fact. If you are not present at the time of the walk-through, however, find a witness to check the damage.

Review the inventory list before signing it

Never sign the inventory list without checking it thoroughly first. If something is missing, you could lose money if an accident involving your property occurs during transport.

You should also make sure that everything is in good condition or demand a repair if necessary before signing over the rights to the moving company.

If you sign an inventory list without pointing out the damages to the goods, you will essentially be saying that everything is in order and there are no problem. So, make sure that you get a copy of your signed inventory sheet.

Be patient

Your Austin movers will do their best to get the job done as quickly and efficiently as possible even on long distance moves. Remember, they have been on the road all day, likely with a full truck to fulfill customers’ moving needs.

So, try not to be impatient if there seems to be a delay in the delivery at the new location. This will keep your moving experts’ morale up and improve their service.

Tip the movers in Austin

Remember that tipping Austin movers is not an obligation. If you’re happy with the moving company’s services, leave a tip to show your appreciation for such tough job. We recommend at least 10-20%.

Frequently Asked Questions (FAQs) about what to do on your moving day

1. What should I do if the moving crew is late?

If your movers are late, you should attempt to contact them. You can also call customer support at the company that hired them to inquire about the status of the move.

2. Is unpacking included in a full-service package?

Yes, packing and unpacking are included if you’re paying for a full-service move. However, we always recommend packing any sentimental or valuable goods for safety. If you have jewelry, laptops, passports, or other valuables to bring with you, secure them right away. Your belongings’ safety is always a priority when changing locations.

3. What if professional Austin movers damage my things or property during the move-in?

If this happens to you, don’t panic. The law requires that movers have property and liability insurance to cover the damaged property. Write down everything if you find damages to any of the items listed. You may also take a photo of it for documentation. Keep all receipts for each item as you may be asked to prove its value during an insurance claim.

4. Should I help them unload and unpack during the moving process?

It generally depends on what agreement you have regarding your moving needs including loading. If you have additional special requirements, talk to your reliable professional moving company on moving day. It will take care of your businesses even if your plans change.

5. Should I tip my local movers?

Tipping isn’t mandatory. However, it’s best to appreciate your “personal move concierge” excellent service through tipping. However, if they fail to meet your expectations, then it’s okay not to give anything. If tipping isn’t in the budget, a review on Google, Yelp, or Facebook is a great idea to show how much you appreciated your moving experience.

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Enjoy a streamlined relocation with expert moving teams no matter where you live with Heavenly Moving and Storage. Book your move knowing you have the full support of the only moving company in Austin on ABJ’s 2021 Best Places to Work and Best of the Best Moving Company Finalist. Get your free quote today or call us at 512-340-0551.